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Contact Information

Mailing Address

Attn: Helix Community Manager
Room 2201, 22nd Floor, Tower B, Ping An International Financial Center,
No.3 Xinyuan South Road, Chaoyang District
Beijing 100027, China

See a street map of our location for driving directions.

Technical Support and Customer Assistance

If you are interested in learning more about the various community and paid support options available to you please visit our support area.


HelixCommunity.org Web site feedback

Email Feedback with any issues or comments about the Helix Community web site.  Please do not send your technical questions to feedback. Your technical questions should be sent to the corresponding mailing lists.

Report bugs

If you run into an issue with the Helix DNA technlogy and would like to report a bug you can sign in your account then report a bug.

Specific Inquiries

Licensing Questions

For detailed information on licensing the Helix DNA technology please visit our Licensing page. If you have specific licensing questions you can also send mail to licensing@helixcommunity.org.

Career Opportunites

Are you intersted in a career working with the Helix DNA technology?  Please visit our Career page or

Press contact

Send mail to press for any press related inquiries.  You can also add yourself to the open-announce@helixcommunity.org mailing list to stay up to date on all kinds of Helix Community news.